We want you to be completely happy with the items you receive from Tech Studios. If you are not 100% satisfied with your purchase you have 30 days, from receipt of cancellable goods, to notify us if you wish to return your order or exchange an item.
- Gift cards
- Downloadable software products
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Please notify us in writing via firstname.lastname@example.org if you wish to cancel your order or return an item. We’d be very grateful if you could outline your reasons for returning the item as this helps us to improve our offering.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We recommend that you return the goods in appropriate packaging, use a ‘signed for’ delivery method and obtain proof of postage.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable
Please send the returned goods to: 55 Panmure Road, London, SE26 6NB. We will process a refund of your order directly to your original payment card, within a maximum of 30 days.